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Prof. Dr. Florian Johannsen

Hochschule Schmalkalden
Fakultät Informatik
Blechhammer 4-9
98574 Schmalkalden

Tel.: +49(0) 3683 / 688-4119
Fax: +49(0) 3683 / 688-4499

E-Mail: Prof. Dr. Florian Johannsen

Gebäude / Raum:  B 0213

 

Sprechzeiten:
Donnerstag, 10.00 - 11.00 Uhr
während der vorlesungsfreien Zeit nach Vereinbarung per eMail

 

Fachgebiet/Lehrgebiet: Anwendungssysteme

 

Lehrveranstaltungen (aktuell):

im Sommersemester:

  • Anwendungssysteme - Vertiefung I (AWS in der Industrie)
  • Anwendungssysteme - Vertiefung II (Inner- und überbetriebliche AWS)
  • Dienstleistungsmanagement

im Wintersemester

  • Anwendungssysteme
  • Einführung in die Wirtschaftsinformatik (MuMa)
  • Meta Modeling Platforms for Application Development
  • Semantic Technologies in Distributed Systems

Forschung und Projektgebiete:

  • Anwendungssysteme (ERP-Systeme, Beschwerdemanagementsysteme etc.)
  • Method Engineering - Methodenkonstruktion
  • Chatbots (v.a. innerbetrieblicher Einsatz)
  • Qualitätsmanagement (für Smart Services & Industrie 4.0)
  • Social Media Analysis & soziale Netzwerkanalyse

 

Veröffentlichungen:

Monographien:

  • Johannsen, F. (2012): Konzeption und Evaluation eines Ansatzes zur Methodenintegration im Qualitätsmanagement (English title: “Design and evaluation of an approach for integrating quality management methods“), doctoral thesis, Logos, ISBN: 978-3-8325-2981-9, Berlin.
  • Johannsen, F. (2007): Transformation von Prozessmodellen – Bewertung XML-basierter Ansätze (English title: “Transformation of business process models – an evaluation of XML-based approaches“), Salzwasser, ISBN: 978-3-86741-072-4, Bremen.

Journals (peer-reviewed):

  • Johannsen, F. (2018): Process-related value propositions of enterprise social media use for external  communication purposes, In: Business Process Management Journal, 24 (1), pp. 183-215.
  • Johannsen, F.; Fill, H.-G. (2017): Meta Modeling for Business Process Improvement, In: Business & Information Systems Engineering, 59 (4).
  • Johannsen, F.; Leist, S.; Tausch, R. (2014): Wand and Weber's good decomposition conditions for BPMN: An interpretation and differences to Event-Driven Process Chains. In: Business Process Management Journal, 20 (5), pp. 693-729.
  • Johannsen, F.; Leist, S. (2012): Wand and Weber’s Decomposition Model in the Context of Business Process Modeling. In: Business & Information Systems Engineering, 54 (5), pp. 263-280.
  • Johannsen, F.; Leist, S.; Zellner, G. (2011): Six sigma as a business process management method in services: analysis of the key application problems. In: Information Systems and E-Business Management  (ISeB), 8 (3), pp. 307-332.
  • Johannsen, F.; Leist, S. (2009): A Six Sigma approach for integrated solutions. In: Managing Service Quality, 19 (5), pp. 558-580.
  • Johannsen, F.; Leist, S.; Faour, S. (2008): Selektion von Qualitätstechniken und -werkzeugen bei der Six Sigma Einführung (English title: “Selecting quality techniques in the course of introducing Six Sigma“). In: Banking and Information Technology, 9 (1), pp. 17-29.

Conference Proceedings (peer-reviewed):

  • Johannsen, F.; Leist, S.; Braunnagel, D. (2018). Development of Metrics for Evaluating Decomposed Process Models based on Wand and Weber's Good Decomposition Model. In: Proceedings of 26th European Conference on Information Systems (ECIS 2018), Portsmouth.
  • Johannsen, F.; Leist, S.; Konadl, D.; Basche, M.; de Hesselle, B. (2018). Comparison of Commercial Chatbot solutions for Supporting Customer Interaction. In: Proceedings of 26th European Conference on Information Systems (ECIS 2018), Portsmouth.
  • Schwaiger, J.-M.; Lang, M.; Johannsen, F.; Leist, S.: “What does the customer want to tell us?” – An Automated Classification Approach for Social Media Posts at Small and Medium-Sized Enterprises. In: Proceedings of 25th European Conference on Information Systems (ECIS 2017).
  • Johannsen, F. (2017): Functional Interdependencies between Quality Techniques reverting to Meta Models. In: Proceedings 13th International Conference “Wirtschaftsinformatik”, St. Gallen.
  • Johannsen, F.; Schwaiger, J.-M.; Lang, M.; Leist, S. (2016): UR SMART: Social Media Analysis Research Toolkit. In: Proceedings of 37th International Conference on Information Systems (ICIS 2016), Research-in-Progress Paper, Dublin.
  • Bergener, M.; Fill, H.-G.; Johannsen, F. (2016): Supporting Business Process Improvement with Natural Language Processing: A Model-based Approach. In: Mayr, H., Martin Pinzger (Eds.) Proceedings of Informatik 2016, Lecture Notes in Informatics (LNI), Gesellschaft für Informatik,Bonn 2016, pp. 717-730.
  • Schwaiger, J.-M.; Lang, M.; Ritter, C.; Johannsen, F. (2016): Assessing the accuracy of sentiment analysis of social media posts at small and medium-sized enterprises in Southern Germany. In: Proceedings of 24th European Conference on Information Systems (ECIS 2016), Istanbul, Turkey.
  • Fill, H.-G.; Johannsen, F. (2016): A Knowledge Perspective on Big Data by Joining Enterprise Modeling and Data Analyses. In: Proceedings of 49th Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii, IEEE, pp. 4052-4061. (nominated for Best Paper Award)
  • Braunnagel, D.; Johannsen, F.; Leist, S. (2015): Analyzing the contribution of coupling metrics for the development and management of process architectures. In: Proceedings of 23rd European Conference on Information Systems (ECIS 2015), Münster.
  • Johannsen, F.; Zellner, G. (2015): Introducing a professional complaint management: the case of a fleet management company. In: Proceedings of 23rd European Conference on Information Systems (ECIS 2015), Münster.
  • Ritter, C.; Schwaiger, J.-M.; Johannsen, F. (2015): A Prototype for Supporting Novices in Collaborative Business Process Modeling Using a Tablet Device. In: Donnellan, B., Helfert, M., Kenneally, J., VanderMeer, D., Rothenberger, M., Winter, R. (eds.) Proceedings of 10th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Prototype Track, Dublin, Springer, pp. 371-375.
  • Johannsen, F.; Fill, H.-G. (2015): Supporting Knowledge Elicitation and Analysis for Business Process Improvement through a Modeling Tool. In: Proceedings 12th International Conference “Wirtschaftsinformatik”, Osnabrück.
  • Johannsen, F.; Leist, S.; Braunnagel, D. (2014): Testing the Impact of Wand and Weber’s Decomposition Model on Process Model Understandability. In: Proceedings of 35th International Conference on Information Systems (ICIS 2014), Auckland.
  • Johannsen, F.; Fill, H.-G. (2014): RUPERT: A Modelling Tool for Supporting Business Process Improvement Initiatives. In: Tremblay, M. C., Van der Meer, D., Rothenberger, M., Gupta, A. and Yoon, V. (eds.): Proceedings of 9th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Prototype Track, Miami, Springer, pp. 418-422.
  • Johannsen, F.; Fill, H.-G. (2014): Codification of Knowledge in Business Process Improvement Projects. In: Proceedings of 22nd European Conference on Information Systems (ECIS 2014), Tel Aviv.
  • Braunnagel, D.; Johannsen, F.; Leist, S. (2014): Coupling and process modeling. In: Proceedings of the “Modellierung 2014” Conference, Vienna, Springer, Lecture Notes in Informatics (LNI).
  • Falk, T.; Griesberger, P.; Johannsen, F.; Leist, S. (2013): Patterns for business process improvement – a first approach. In: Proceedings 21st European Conference on Information Systems (ECIS 2013), Utrecht.
  • Johannsen, F. (2013): A holistic approach for integrating methods in quality management. In: Alt, R. and Franczyk, B. (eds.): Proceedings 11th International Conference “Wirtschaftsinformatik”, Volume 2, Leipzig, pp. 999-1013.
  • Braunnagel, D.; Johannsen, F. (2013): Coupling metrics for EPC models. In: Alt, R. und Franczyk, B. (eds.): Proceedings 11th International Conference “Wirtschaftsinformatik”, Volume 2, Student Track, Leipzig, pp. 1797-1811. (Hilti Best Student Paper Award)
  • Johannsen, F.; Leist, S. (2012): Reflecting modeling languages regarding Wand and Weber's Decomposition Model. In: Sinz, Elmar J. and Schürr, Andy, (eds.): Proceedings “Modellierung 2012” Conference, Bamberg. Lecture Notes in Informatics (LNI), 201. German Society for Computer Science, pp. 27-42.
  • Johannsen, F. (2011): State of the art concerning the integration of methods and techniques in quality management – literature review and an agenda for research. In: Proceedings 19th European Conference on Information Systems (ECIS 2011), Paper 41, Helsinki.
  • Zellner, G.; Leist, S.; Johannsen, F. (2010): Selecting Critical Processes for a Six Sigma Project – Experiences from an Automotive Bank. In: Proceedings 18th European Conference on Information Systems (ECIS 2010), Pretoria.
  • Johannsen, F.; Leist, S.; Zellner, G. (2007): Information losses within the collaborative integration of different process models – BPML as an XML-based interchange format for BPMN business process models. In: Proceedings 40th Annual Hawaii International Conference on System Sciences(HICSS'07), Hawaii.

Sammelbände & Sonstige Veröffentlichungen (mit peer-review):

  • Johannsen, F. (2018): Prozessorientiertes Qualitätsmanagement in Zeiten der Digitalisierung. Zeitschrift "Blick in die Wissenschaft" 35/36, S. 52-57.
  • Johannsen, F.; Fill, H.-G. (2016): Supporting Business Process Improvement through a Modeling Tool. In: Karagiannis, D.; Mayr; H.C. ; Mylopoulos, J. (eds.). Domain-Specific Conceptual Modelling: Concepts, Methods and Tools, Springer, Berlin/Heidelberg.
  • Johannsen, F.; Leist, S.; Zellner, G. (2015): Implementing Six Sigma for Improving Business Processes at an Automotive Bank. In: vom Brocke, J. and Rosemann, M. (eds.). Handbook on Business Process Management, second edition, Springer, Berlin/Heidelberg, pp. 393-416.
  • Johannsen, F.; Leist, S.; Zellner, G. (2010): Implementing Six Sigma for Improving Business Processes at an Automotive Bank. In: vom Brocke, J. and Rosemann, M. (eds.). Handbook on Business Process Management, first edition, Springer, Berlin/Heidelberg, pp. 361-382.
  • Johannsen, F.; Leist, S. (2009): Evaluation ausgewählter Qualitätstechniken in Six-Sigma-Projekten (English title: “Evaluation of quality techniques in Six Sigma projects“). In: Moormann, J. et al. (eds.). Six Sigma in der Finanzbranche, third edition, Frankfurt School Publishers, Frankfurt a. M., pp. 361-379.
  • Leist, S.; Griesberger, P.; Johannsen, F. (2013): A Systematic Approach for the Improvement of Business Processes based on Techniques and Patterns. In: Becker, J; Matzner, M. (eds.). Promoting Business Process Management Excellence in Russia, ERCIS – European Research Center for Information Systems, Report No. 15, pp. 57-66.
  • Johannsen, F. (2009): Konzeption und Evaluation eines Ansatzes zur Methodenintegration im Qualitätsmanagement (English title: “Design and evaluation of an approach for integrating quality management methods“), In: Working papers on business informatics – Doctoral Consortium, 9th International Conference “Wirtschaftsinformatik“, Vienna, pp. 85-94.
  • Johannsen, F.; Leist, S.; Faour, S. (2007): Einführung von Six Sigma bei einem automobilgebundenen Finanzdienstleister (English title: “Introduction of Six Sigma at an automotive bank”). In: ProcessLab Conference, Frankfurt a.M.

 

Scientific Awards:

  • Best Associate Editor at the European Conference on Information Systems 2019 (ECIS 2019)
  • Preis für gute Lehre im Sommersemester 2017 - Faculty of Economics at the University of Regensburg
  • Hilti Best Paper Award (Student Track) at the 11th International Conference "Wirtschaftsinformatik” (together with M.Sc. Daniel Braunnagel)
  • BDVB Award 2007 (German Association of Economists and Business Economists)