Prof. Dr. habil. Florian Johannsen

Gebäude / Raum:  B 0213

Sprechzeiten:
Donnerstag, 14.00 - 15.00 Uhr
während der vorlesungsfreien Zeit nach Vereinbarung per eMail

Fachgebiet/Lehrgebiet: Betriebliche Anwendungssysteme

 

Lehrveranstaltungen (aktuell):

im Sommersemester:

• Anwendungssysteme - Vertiefung I (AWS in der Industrie)
• Anwendungssysteme - Vertiefung II (Inner- und überbetriebliche AWS)
• Dienstleistungsmanagement
• Softwaregestütztes Management von Anwendungssystemarchitekturen

im Wintersemester

• Anwendungssysteme
• Einführung in die Wirtschaftsinformatik
• Meta Modeling Platforms for Application Development
• Social Media Analyse

 

Forschung und Projektgebiete:

• Anwendungssysteme (ERP-Systeme, Beschwerdemanagementsysteme etc.)
• Method Engineering - Methodenkonstruktion
• Chatbots (v.a. innerbetrieblicher Einsatz)
• Qualitätsmanagement (für Smart Services & Industrie 4.0)
• Social Media Analysis & soziale Netzwerkanalyse

 

Laufende Projekte (aktuell):

WiWiNow - Campus App: Das Digitalisierungsprojekt WiWiNow hat als interdisziplinäres Projekt der Universität Bremen und der Hochschule Schmalkalden das Ziel, innovative technologische Lösungen in universitäre Lehr- und Lern-Kontexte zu übertragen. Das Projekt wurde 2021 mit dem Comenius EduMedia Siegel ausgezeichnet.

Link zur Projekt-Homepage

 

Veröffentlichungen:

Monographien:

• Johannsen, F. (2012): Konzeption und Evaluation eines Ansatzes zur Methodenintegration im Qualitätsmanagement (English title: “Design and evaluation of an approach for integrating quality management methods“), doctoral thesis, Logos, ISBN: 978-3-8325-2981-9, Berlin.
• Johannsen, F. (2007): Transformation von Prozessmodellen – Bewertung XML-basierter Ansätze (English title: “Transformation of business process models – an evaluation of XML-based approaches“), Salzwasser, ISBN: 978-3-86741-072-4, Bremen.

Kumulative Habilitationsschrift:

• Johannsen, F. (2017): Entwicklung und Verbesserung von Geschäftsprozessen im Business Engineering, Universität Regensburg.

Journals (peer-reviewed):

• Johannsen, F., Knipp, M., Loy, T. et al. (2023): What impacts learning effectiveness of a mobile learning app focused on first-year students?. Inf Syst E-Bus Manage (2023). https://doi.org/10.1007/s10257-023-00644-0
• Johannsen, Florian; Mang, Fabian; Fill, Hans-Georg; Hofmann, Sara (2023): Tool-based Codification in Business Process Improvement and the Impact on Problem-Solving. In: Enterprise Modelling and Information Systems Architectures (EMISAJ) – International Journal of Conceptual Modeling, 18 (1), S. 1-30.
• Voshaar, J., Knipp, M., Loy, T., Zimmermann, J. and Johannsen, F. (2022), "The impact of using a mobile app on learning success in accounting education", Accounting Education, Vol. No. pp. 1-26.
• Johannsen, F, Zellner, G (2022): Creating a Functional Interdependency Map for Supporting the “Act of Improvement” in Business Process Improvement Projects. In: International Journal of Service Science, Management, Engineering, and Technology, 13 (1).
• Schwaiger J, Hammerl T, Florian J, Leist S (2021) UR: SMART–A tool for analyzing social media content. Information Systems and e-Business Management. doi:10.1007/s10257-021-00541-4.
• Johannsen, F.; Schaller, D.; Klus, M. (2020): Value propositions of chatbots to support innovation management processes. Information Systems and E-Business Management. 19 (1), pp. 205-246.
• Johannsen, F. (2018): Process-related value propositions of enterprise social media use for external  communication purposes, In: Business Process Management Journal, 24 (1), pp. 183-215.
• Johannsen, F.; Fill, H.-G. (2017): Meta Modeling for Business Process Improvement, In: Business & Information Systems Engineering, 59 (4).
• Johannsen, F.; Leist, S.; Tausch, R. (2014): Wand and Weber's good decomposition conditions for BPMN: An interpretation and differences to Event-Driven Process Chains. In: Business Process Management Journal, 20 (5), pp. 693-729.
• Johannsen, F.; Leist, S. (2012): Wand and Weber’s Decomposition Model in the Context of Business Process Modeling. In: Business & Information Systems Engineering, 54 (5), pp. 263-280.
• Johannsen, F.; Leist, S.; Zellner, G. (2011): Six sigma as a business process management method in services: analysis of the key application problems. In: Information Systems and E-Business Management  (ISeB), 8 (3), pp. 307-332.
• Johannsen, F.; Leist, S. (2009): A Six Sigma approach for integrated solutions. In: Managing Service Quality, 19 (5), pp. 558-580.
• Johannsen, F.; Leist, S.; Faour, S. (2008): Selektion von Qualitätstechniken und -werkzeugen bei der Six Sigma Einführung (English title: “Selecting quality techniques in the course of introducing Six Sigma“). In: Banking and Information Technology, 9 (1), pp. 17-29.

Conference Proceedings (peer-reviewed):

• Voshaar, J., Wecks, J.O., Johannsen, F., Knipp, M., Loy, T., Zimmermann, J. (2023): Supporting Students in the Transition to Higher Education: Evidence from a Mobile App in Accounting Education, Proceedings of the International Conference on Information Systems (ICIS 2024), Hyderabad, India (to appear).
• Johannsen, F (2023): SITUATIONAL ROADMAP DEVELOPMENT FOR BUSINESS PROCESS IMPROVEMENT VIA A MODELING TOOL. Proceedings of the 31th European Conference on Information Systems (ECIS 2023), Research-in-Progress Paper, https://aisel.aisnet.org/ecis2023_rip/25/.
• Johannsen, Florian, "Quality 4.0 – An Analysis from the Perspective of Method Engineers in Quality Management" (2022). Wirtschaftsinformatik 2022 Proceedings. 1.
  aisel.aisnet.org/wi2022/bpm/bpm/1
• Hillebrand, K.; Johannsen, F. (2021): “KLIMAKARL” – A CHATBOT TO PROMOTE EMPLOYEES’ CLIMATE-FRIENDLY BEHAVIOR IN AN OFFICE SETTING. Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology. DESRIST 2021.
  Winner BEST PAPER AWARD.
• Klauer, A.; Johannsen, F.; Leist, S. (2021): “Be My Voice” – An iPad-based Helper for Speech Impaired Persons. Proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology. DESRIST 2021.
• Johannsen, F; Knipp, M; Loy, T; Voshaar, J; Zimmermann, J (2021): A mobile app to support students in the "transition-in" phase. Proceedings of the 29th European Conference on Information Systems (ECIS 2021), Research-in-Progress Paper.
• Johannsen, F; Leist, S (2021): SIX SIGMA FOR SMART PRODUCTION SERVICES – TOWARDS A MODELING TOOL-BASED APPROACH. Proceedings of the 29th European Conference on Information Systems (ECIS 2021), Research-in-Progress Paper.
• Johannsen, F. (2020). Towards Tool-Supported Situational Roadmap Development for Business Process Improvement (short paper). In: Proceedings 15th International Conference “Wirtschaftsinformatik”, Potsdam.
• Johannsen, F.; Leist, S.; Braunnagel, D. (2018). Development of Metrics for Evaluating Decomposed Process Models based on Wand and Weber's Good Decomposition Model. In: Proceedings of 26th European Conference on Information Systems (ECIS 2018), Portsmouth.
• Johannsen, F.; Leist, S.; Konadl, D.; Basche, M.; de Hesselle, B. (2018). Comparison of Commercial Chatbot solutions for Supporting Customer Interaction. In: Proceedings of 26th European Conference on Information Systems (ECIS 2018), Portsmouth.
• Schwaiger, J.-M.; Lang, M.; Johannsen, F.; Leist, S.: “What does the customer want to tell us?” – An Automated Classification Approach for Social Media Posts at Small and Medium-Sized Enterprises. In: Proceedings of 25th European Conference on Information Systems (ECIS 2017).
• Johannsen, F. (2017): Functional Interdependencies between Quality Techniques reverting to Meta Models. In: Proceedings 13th International Conference “Wirtschaftsinformatik”, St. Gallen.
• Johannsen, F.; Schwaiger, J.-M.; Lang, M.; Leist, S. (2016): UR SMART: Social Media Analysis Research Toolkit. In: Proceedings of 37th International Conference on Information Systems (ICIS 2016), Research-in-Progress Paper, Dublin.
• Bergener, M.; Fill, H.-G.; Johannsen, F. (2016): Supporting Business Process Improvement with Natural Language Processing: A Model-based Approach. In: Mayr, H., Martin Pinzger (Eds.) Proceedings of Informatik 2016, Lecture Notes in Informatics (LNI), Gesellschaft für Informatik,Bonn 2016, pp. 717-730.
• Schwaiger, J.-M.; Lang, M.; Ritter, C.; Johannsen, F. (2016): Assessing the accuracy of sentiment analysis of social media posts at small and medium-sized enterprises in Southern Germany. In: Proceedings of 24th European Conference on Information Systems (ECIS 2016), Istanbul, Turkey.
• Fill, H.-G.; Johannsen, F. (2016): A Knowledge Perspective on Big Data by Joining Enterprise Modeling and Data Analyses. In: Proceedings of 49th Hawaii International Conference on System Sciences (HICSS), Kauai, Hawaii, IEEE, pp. 4052-4061. (nominated for Best Paper Award)
• Braunnagel, D.; Johannsen, F.; Leist, S. (2015): Analyzing the contribution of coupling metrics for the development and management of process architectures. In: Proceedings of 23rd European Conference on Information Systems (ECIS 2015), Münster.
• Johannsen, F.; Zellner, G. (2015): Introducing a professional complaint management: the case of a fleet management company. In: Proceedings of 23rd European Conference on Information Systems (ECIS 2015), Münster.
• Ritter, C.; Schwaiger, J.-M.; Johannsen, F. (2015): A Prototype for Supporting Novices in Collaborative Business Process Modeling Using a Tablet Device. In: Donnellan, B., Helfert, M., Kenneally, J., VanderMeer, D., Rothenberger, M., Winter, R. (eds.) Proceedings of 10th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Prototype Track, Dublin, Springer, pp. 371-375.
• Johannsen, F.; Fill, H.-G. (2015): Supporting Knowledge Elicitation and Analysis for Business Process Improvement through a Modeling Tool. In: Proceedings 12th International Conference “Wirtschaftsinformatik”, Osnabrück.
• Johannsen, F.; Leist, S.; Braunnagel, D. (2014): Testing the Impact of Wand and Weber’s Decomposition Model on Process Model Understandability. In: Proceedings of 35th International Conference on Information Systems (ICIS 2014), Auckland.
• Johannsen, F.; Fill, H.-G. (2014): RUPERT: A Modelling Tool for Supporting Business Process Improvement Initiatives. In: Tremblay, M. C., Van der Meer, D., Rothenberger, M., Gupta, A. and Yoon, V. (eds.): Proceedings of 9th International Conference on Design Science Research in Information Systems and Technology (DESRIST), Prototype Track, Miami, Springer, pp. 418-422.
• Johannsen, F.; Fill, H.-G. (2014): Codification of Knowledge in Business Process Improvement Projects. In: Proceedings of 22nd European Conference on Information Systems (ECIS 2014), Tel Aviv.
• Braunnagel, D.; Johannsen, F.; Leist, S. (2014): Coupling and process modeling. In: Proceedings of the “Modellierung 2014” Conference, Vienna, Springer, Lecture Notes in Informatics (LNI).
• Falk, T.; Griesberger, P.; Johannsen, F.; Leist, S. (2013): Patterns for business process improvement – a first approach. In: Proceedings 21st European Conference on Information Systems (ECIS 2013), Utrecht.
• Johannsen, F. (2013): A holistic approach for integrating methods in quality management. In: Alt, R. and Franczyk, B. (eds.): Proceedings 11th International Conference “Wirtschaftsinformatik”, Volume 2, Leipzig, pp. 999-1013.
• Braunnagel, D.; Johannsen, F. (2013): Coupling metrics for EPC models. In: Alt, R. und Franczyk, B. (eds.): Proceedings 11th International Conference “Wirtschaftsinformatik”, Volume 2, Student Track, Leipzig, pp. 1797-1811. (Hilti Best Student Paper Award)
• Johannsen, F.; Leist, S. (2012): Reflecting modeling languages regarding Wand and Weber's Decomposition Model. In: Sinz, Elmar J. and Schürr, Andy, (eds.): Proceedings “Modellierung 2012” Conference, Bamberg. Lecture Notes in Informatics (LNI), 201. German Society for Computer Science, pp. 27-42.
• Johannsen, F. (2011): State of the art concerning the integration of methods and techniques in quality management – literature review and an agenda for research. In: Proceedings 19th European Conference on Information Systems (ECIS 2011), Paper 41, Helsinki.
• Zellner, G.; Leist, S.; Johannsen, F. (2010): Selecting Critical Processes for a Six Sigma Project – Experiences from an Automotive Bank. In: Proceedings 18th European Conference on Information Systems (ECIS 2010), Pretoria.
• Johannsen, F.; Leist, S.; Zellner, G. (2007): Information losses within the collaborative integration of different process models – BPML as an XML-based interchange format for BPMN business process models. In: Proceedings 40th Annual Hawaii International Conference on System Sciences(HICSS'07), Hawaii.

Sammelbände & Sonstige Veröffentlichungen (mit peer-review):

• Leist S, Karagiannis D, Johannsen F, Penzel H-G (2021) From Business Engineering to Digital Engineering: The Role of Metamodeling in Digital Transformation. In: Aier S, Rohner P, Schelp J (eds) Engineering the Transformation of the Enterprise: A Design Science Research Perspective. Springer International Publishing, Cham, pp 51-71. doi:10.1007/978-3-030-84655-8_4
• Johannsen, F. (2020): Entwicklung von Softwaretools zur Unterstützung digitaler Transformationsprojekte. In: Schmalkalder Hochschuljournal, Heft II/2020.
• Johannsen, F. (2018): Prozessorientiertes Qualitätsmanagement in Zeiten der Digitalisierung. Zeitschrift "Blick in die Wissenschaft" 35/36, S. 52-57.
• Johannsen, F.; Fill, H.-G. (2016): Supporting Business Process Improvement through a Modeling Tool. In: Karagiannis, D.; Mayr; H.C. ; Mylopoulos, J. (eds.). Domain-Specific Conceptual Modelling: Concepts, Methods and Tools, Springer, Berlin/Heidelberg.
• Johannsen, F.; Leist, S.; Zellner, G. (2015): Implementing Six Sigma for Improving Business Processes at an Automotive Bank. In: vom Brocke, J. and Rosemann, M. (eds.). Handbook on Business Process Management, second edition, Springer, Berlin/Heidelberg, pp. 393-416.
• Johannsen, F.; Leist, S.; Zellner, G. (2010): Implementing Six Sigma for Improving Business Processes at an Automotive Bank. In: vom Brocke, J. and Rosemann, M. (eds.). Handbook on Business Process Management, first edition, Springer, Berlin/Heidelberg, pp. 361-382.
• Johannsen, F.; Leist, S. (2009): Evaluation ausgewählter Qualitätstechniken in Six-Sigma-Projekten (English title: “Evaluation of quality techniques in Six Sigma projects“). In: Moormann, J. et al. (eds.). Six Sigma in der Finanzbranche, third edition, Frankfurt School Publishers, Frankfurt a. M., pp. 361-379.
• Leist, S.; Griesberger, P.; Johannsen, F. (2013): A Systematic Approach for the Improvement of Business Processes based on Techniques and Patterns. In: Becker, J; Matzner, M. (eds.). Promoting Business Process Management Excellence in Russia, ERCIS – European Research Center for Information Systems, Report No. 15, pp. 57-66.
• Johannsen, F. (2009): Konzeption und Evaluation eines Ansatzes zur Methodenintegration im Qualitätsmanagement (English title: “Design and evaluation of an approach for integrating quality management methods“), In: Working papers on business informatics – Doctoral Consortium, 9th International Conference “Wirtschaftsinformatik“, Vienna, pp. 85-94.
• Johannsen, F.; Leist, S.; Faour, S. (2007): Einführung von Six Sigma bei einem automobilgebundenen Finanzdienstleister (English title: “Introduction of Six Sigma at an automotive bank”). In: ProcessLab Conference, Frankfurt a.M.

 

Scientific Awards:

• Best Paper Award at Design Science Research in Information Systems and Technology (DESRIST 2021) Conference (Zusammen mit Dr. Kirsten Hillebrand, FH Bern)
• Comenius EduMedia Siegel 2021 im Rahmen des Projekts WiWiNow (Kooperation mit der Universität Bremen)
• Best Associate Editor at the European Conference on Information Systems 2019 (ECIS 2019)
• Preis für gute Lehre im Sommersemester 2017 - Faculty of Economics at the University of Regensburg
• Hilti Best Paper Award (Student Track) at the 11th International Conference "Wirtschaftsinformatik” (together with M.Sc. Daniel Braunnagel)
• BDVB Award 2007 (German Association of Economists and Business Economists)